Support & Services
NP Solutions takes great pride in the superior support and services we offer our clients. Our knowledgeable and experienced employees are dedicated to making your organization operate at its full potential. For over 17 years, we have been providing high quality nonprofit Accounting, Payroll/HR, and Fundraising systems to hundreds of organizations like yours…complete with full implementation, training and on-going support! Please contact us to let us know how we can be of service to you!

 

Customer Support
We not only offer full customer support with each software installation, but also offer several on-going support plans as well. Our support services include:
  • On-Site Visits
  • Remote Access (over the internet)
  • Phone Support (8am to 5pm)
  • Email & Fax Support
  • Voice Mail
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Our Consulting Approach Means Successful Installations
NP Solutions provides installation services for a variety of applications including Sage MIP Fund Accounting, Sage Fundraising 50, Sage Abra Human Resources, and Sage FAS Fixed Assets. We use a unique “consulting” approach to mutually design a full implementation plan which identifies the tasks to be performed during the initial installation or upgrade of your software. This plan will include a complete time-line outlining the software installation and setup; overseeing of initial data input and conversion; the necessary testing of each system; the parallel processes/tasks that need to be run; and the training plan for your executives and staff. We believe this unique consulting approach is why our implementations are so successful!


Have support questions? Contact us at:
support@npsteam.com


or call us at 1-800-452-6599


 
 
© NP Solutions, Inc.

Los Angeles - 11651 Sterling Ave., Ste. J, Riverside, CA 92503 | Call Toll Free 1-800-452-6599 | FAX 951-351-3117

San Diego Office - 5694 Mission Center Rd., Ste. 316, San Diego, CA 92108 | Call 619-260-6100


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